Ok, so we’ve heard from Ducati. Italy.
The word is that despite being (now) 5 months out of warranty, they will honour replacing the parts of both the heated handgrips (~$500) and the rear shock assembly (~$3300). Which is music to my ears.
The unfortunate part is that I still have to foot the labour. I mean I suppose I could technically get the parts and do it myself, or get another mechanic to do it, but essentially the choice is “working bike, pay labour” or “you’re on your own”
What? Oh, how much is the labour and fitting? A “deep breath, figure out which kidney or child to sell,” $675.
Still, I am really happy that they’ve acknowledged the fault, are prepared to replace the parts, and sometime when I get back from my travels, I’ll get my bike back.
Looking forward to the lemonade from this lemon.
What do you reckon? Is it worth trying to get Ducati to pay for the labour too?